NOW HIRING Client Support Coordinator

City of Ironton Municipal Court

City of Ironton, Ohio

Ironton Municipal Court

Job Opportunity
Position: Client Support Coordinator
Department: Ironton Municipal Court
Location: 301 S. Third Street, Ironton, OH 45638
Compensation: $25/Hour, Part Time – 25 hours/week
Under the direction of the CCA Program Director, the Client Support Coordinator provides client-centered care and support by assisting individuals on court-ordered probation with connections to community resources that align with the client’s assessed needs. This person acts as a crucial bridge between the Ironton Municipal Court, individuals served by the court, and service-based community organizations, ensuring effective communication, collaboration, and relationship maintenance.

Requirements & Qualifications

  • Associate Degree or higher in a criminal justice or social science field.
  • Valid driver’s license and reliable transportation.
  • Proficient in standard clerical practices, Google Workspace, and the operation of basic office equipment.
  • Familiarity with court proceedings and legal terminology is preferred.
  • Experience with grant facilitation and compliance is preferred.
  • Ability to follow instructions both verbally and in written form.
  • Excellent communication, interpersonal, and organizational skills.
  • Self-guided, motivated, and a strong desire to create a positive impact in the lives of the individuals served.
  • Shall portray and demonstrate professional demeanor during all interactions.
  • Maintain confidentiality of clients served.
  • Individuals must obtain ORAS certification within 60 days of hiring.
  • Individuals must complete 12 hours of Changing Offender Behavior (COB) eligible training per year.

Essential Duties & Responsibilities

  • Works directly with justice-involved individuals to ensure client-centered care and support by assisting individuals on court-ordered probation with connections to community resources as identified in the individual’s success plan.
  • Develops and maintains positive working relationships with service-based community organizations and external service providers, such as treatment providers, workforce development, housing providers, non-profit organizations, and other community resources.
  • Assists the CCA Program Director and Recovery Program Administrator by ensuring program policy and procedure compliance, facilitation of program goals, and development of new programs and initiatives.
  • Assists the Probation Department by performing client intakes and monthly check-in processes as needed.
  • Updates case management system (OCSS) to reflect client progress, contact notes, and referrals.
  • Other duties as assigned.

Physical Requirements

  • Work involves a significant amount of standing, walking, sitting, talking, listening, stooping, crouching, and reaching with hands and arms.
  • Ability to sit continuously at a computer terminal for periods of up to two hours.
  • Ability to reach into file drawers in standard four-drawer filing cabinets.
  • Visual ability sufficient to effectively operate a copier, fax machine, and a computer terminal, and to read reports, correspondence, and instructions.
  • Hearing ability sufficient to converse with other individuals, both in person and by telephone.
  • Speaking ability sufficient to communicate effectively with other individuals in person and by telephone.
  • Ability to read and prepare reports with recommendations.
  • Performance of essential functions requires exposure to accused and convicted criminal offenders.
  • Ability to defend self and others from physical attack.
  • Ability to operate an automobile.
  • Ability to effectively perform assigned duties in a work environment that typically involves frequent distractions and interruptions.

Compensation & Benefits

  • The Client Support Coordinator is a part-time (25 hours per week) grant-funded position.
  • Compensation: $25 per hour to be paid bi-weekly.
  • Employer-sponsored retirement plan (OPERS) – 14% employer contribution.
  • Work Schedule: Thursday, 8:30 a.m. – 4:00 p.m. is required. Other hours are flexible during court operating hours, M, T, W, F 8:30 a.m. – 4:00 p.m.
  • Some weekends or evening hours may be required for community events.

Location & Work Type

  • The majority of the time will be spent in the office, and occasionally require attendance at community events.
  • Some travel may be required.
  • Some public speaking may be required.

Essential Job Function, Accommodation, Equal Employment Opportunity, & Probationary Period

All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skill, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related instructions as requested by their supervisor, subject to reasonable accommodation.

The Ironton Municipal Court and The City of Ironton provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as veteran in accordance with applicable federal, state, and local laws.

Due to the administrative and funding nature of this position, it is subject to an initial 12-month probationary period.

How to Apply:

Please send a cover letter and resume by email to
irontonmunicipalcourt@gmail.com

In-person submissions will not be accepted.
Submissions must be received by April 23, 2026 at 5:00 p.m. to be considered.

The City of Ironton is an Equal Opportunity Employer.