Public Utilities Department

Public Utilities Department

The Public Utilities Department of Ironton is responsible for handling water service, water supply leaks, sewage spills, or pressure issues. If you need to start or stop your water service, or if you have a leak please contact us. We have provided downloadable applications below for you to complete and help us more efficiently handle your request.

All Ironton City Utility Bill payments are due on the 10th of each month.

• You can pay your bill in person at the second-floor service window in the City Center Building on the corner of 3rd street and Vernon downtown.
• You can also use the drive-up dropbox on Vernon Street beside the City Center Building.
• If you would like to pay your utility bill online, you can do so from our self-service system using the button below.

The City of Ironton is taking proactive steps to comply with the USEPA’s requirements for identifying water service lines. If you’ve recently received a notice regarding the unknown lead status of your service line, you might be wondering what it means, why it matters, and what you can do. This guide will walk you through everything you need to know about the survey and help you take the necessary steps to protect your health and home.

If you need a new water service connection and/or account for your home, apartment, or business, please download and complete the application below. If you have questions or need help filling out the application, please contact us. You can bring the application to the Service Window on the second floor of the City Center Building to complete your request.

If you need to discontinue your water service, please contact our office to speak to a Water Clerk, and complete the Water Service Disconnection Request form available for download here.

If you suspect that you currently have a water supply line leak, contact of office to speak to a Water Clerk right away. If you have had a confirmed leak, please download and complete the Leak Adjustment Form below to help with billing purposes and compensation for the leak.

Ironton has selected SLWA to offer affordable water, sewer, and interior plumbing protection plans. Plans start as low as $5.75

Representatives from the Ohio Rural Community Assistance Program worked with the City of Ironton to collect administrative, operational and financial data to prepare a comprehensive Asset Management Plan & Program Documentation, for their drinking water utility. An asset management program emphasizes maintaining assets as they age to extend useful life and planning for replacement. A well implemented asset management program, over time, will extend the useful life of drinking water system facilities thus better controlling costs for rate payers, improve reliability, and ensure protection of public health.

Plan provided by the Ohio Rural Community Assistance Program